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Process review
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Wholesale automation

Customer orders from email reach your ERP without re-typing

The system reads orders and quote requests from emails, PDFs and spreadsheets, recognises the customer, item codes and quantities, checks prices and stock, and prepares the order or quote in your ERP.

Your ERP stays the same. Your sales team approves only what breaks the rules.

Book a process reviewHow it works
  • 30–45 minute call
  • examples shown on your own screen
  • written assessment afterwards
Diagram: a customer order from email becomes a draft order in the ERP
Incoming order by emailXLSX
  • Customer recognised
  • Item codes matched
  • In stock
ERPDraft sales order
2 lines – price differs from the price list

Processes

Wholesale work the system can take over

  • Orders by email, PDF or spreadsheetdraft sales order in the ERP
  • Requests for quotequote with prices from the ERP
  • Customer item codes and namesmatched to your product records
  • Stock and delivery questionsreply with data from the ERP
  • Supplier price lists and quotesside-by-side comparison and purchase order
  • Mismatches: out of stock, different price, unknown codea task for your sales team

How it works

From customer email to ERP order

  1. Order arrives

    Email, PDF, spreadsheet or customer portal

  2. Extraction

    Customer, items, quantities, delivery date

  3. Checks

    Codes, prices, stock and customer terms

  4. Entry in the ERP

    Draft sales order or quote

  5. Exceptions to your team

    Anything that breaks the rules waits for approval

The model reads the order, rules check prices and stock, and your sales team decides the exceptions. Every matched customer code is stored, so next time it is recognised straight away.

Your software

No need to replace your ERP

The system works with your ERP through its API or import: it reads product records, price lists and stock, and writes orders back. Your sales team keeps working where it always has.

We use business-grade APIs that don’t train models on your data, and for sensitive processes the system can run on your own or an EU server. Data processing is agreed in the contract.

Rivilė integration →
Your ERPstays as it is
  • Business Central
  • Directo
  • Odoo
  • Rivilė
  • B1.lt

Who it’s for

When it makes economic sense

For wholesalers and distributors whose sales teams move orders from emails and files into the ERP by hand.

Economics decide: the value recovered in a year has to clearly exceed the cost of the system.

If your ERP module or online store already covers it, we’ll tell you in writing.

Our services →How we price →

Questions

What to know about order automation

Which order formats does the system understand?
Email text, PDF and Excel files, and quote requests. It recognises the customer, item codes and quantities, even when customers use their own codes or product names.
What happens when a code is unknown or stock is short?
The order does not go into the ERP automatically – your sales team gets a task with all the details. Once someone maps the customer’s code to your item, the system recognises it next time.
Do we need to replace our ERP?
No. Orders and quotes are created in your ERP through its API or import – Business Central, Directo, Odoo, Rivilė or another system.
Where do we start, and what does it cost?
We start with a 30–45 minute process review: you show a few typical orders on your screen and get a written assessment. The price is fixed after the review and proposal, and the first working phase is usually planned for 6–10 weeks.
Is our data used to train AI models?
No. We use business-grade APIs that don’t train models on your data. For sensitive processes the system can run on your own or an EU server, and data processing is agreed in the contract.

Contact

Show us how your team takes orders today

In a 30–45 minute call we look at a few typical orders on your screen. Afterwards we tell you in writing what can be automated, where rules are needed and whether the economics make sense.