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Process review
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Auto parts automation

A VIN or OEM request becomes a reply with matching parts

The system reads the customer’s request, recognises the VIN or OEM part number, finds matching parts in your catalogue, checks prices and stock and prepares a draft reply.

Your sales team reviews and sends the reply.

Book a process reviewHow it works
  • 30–45 minute call
  • examples shown on your own screen
  • written assessment afterwards
Diagram: a request with a VIN becomes a draft reply with matching parts
Incoming request with a VINEML
  • Vehicle recognised
  • Parts found in catalogue
  • Stock checked
CRMDraft reply with prices
1 part – several options, to the sales team

Processes

Parts and service work the system can take over

  • Requests with a VINvehicle details and matching parts
  • OEM and cross-reference numberschecked against your catalogue
  • Price and stock questionsreply with data from your systems
  • Confirmed ordersorder in the ERP or warehouse system
  • Service bookingscalendar entry and a reminder to the customer
  • Unclear casesa task for your sales team with all the details
Illustration: a car, spare parts, a parts catalogue and an order checklist

How it works

From request to reply

  1. Request arrives

    Email, website form or message

  2. Recognition

    VIN, OEM number, vehicle details

  3. Search

    Your catalogue, cross-references, prices and stock

  4. Draft reply

    Matching parts with prices

  5. Sales team approves

    A reply goes out only after approval

The model reads the request, your catalogue and rules pick the parts, and a person approves the reply. Every choice is stored, so similar requests are assessed with the same logic.

Your software

Your catalogue and systems stay

The system works with your product catalogue, ERP or warehouse software and email through their APIs or import. Your sales team keeps working where it always has.

We use business-grade APIs that don’t train models on your data, and for sensitive processes the system can run on your own or an EU server. Data processing is agreed in the contract.

Our services →
Your systemsstay as they are
  • Product catalogue
  • ERP
  • Warehouse system
  • CRM
  • Email

Who it’s for

When it makes economic sense

For parts retailers and service companies whose sales teams spend a lot of time looking up parts by VIN and answering similar requests.

Economics decide: the value recovered in a year has to clearly exceed the cost of the system.

If your catalogue data isn’t enough for accurate matching, we’ll say so during the process review.

How we price →

Questions

What to know about VIN request automation

How does the system match parts to a VIN?
It extracts the VIN or OEM number from the request, identifies the vehicle and looks for matching parts and alternatives in your catalogue. Accuracy depends on your catalogue data, which we assess during the process review.
Are replies sent to customers automatically?
No. The system prepares a draft reply with parts, prices and stock, and your sales team reviews and sends it.
Do we need to replace our catalogue or ERP?
No. The system uses your product catalogue, ERP and warehouse system through their API or import.
Where do we start, and what does it cost?
We start with a 30–45 minute process review: you show a few typical requests on your screen and get a written assessment. The price is fixed after the review and proposal, and the first working phase is usually planned for 6–10 weeks.
Is our data used to train AI models?
No. We use business-grade APIs that don’t train models on your data. For sensitive processes the system can run on your own or an EU server, and data processing is agreed in the contract.

Contact

Show us how your team answers parts requests today

In a 30–45 minute call we look at a few typical requests on your screen. Afterwards we tell you in writing what can be automated, where rules are needed and whether the economics make sense.