AI email agent: enquiry triage and reply drafts
An AI email agent reads inbound B2B enquiries, scores them against your qualification rules using your own knowledge base (RAG), and drafts a context-aware reply. Every enquiry is logged to your CRM — your sales team reviews the draft and sends, without losing time to triage.
Stop losing inbound leads to slow responses. The agent reads the message, classifies it, retrieves the right answer from your internal documents, and prepares a personalised draft. The salesperson reviews and sends.
What the agent does
An AI agent is not a scripted chatbot — it follows defined rules, calls APIs, and operates on your data with full traceability.
Lead scoring
The model looks at sender domain, company size signals, and request type, then assigns a priority score. Sales reviews high-priority leads first; low-priority drafts can still be sent or archived in one click.
Knowledge retrieval (RAG)
The reply is grounded in your own documents — pricing tiers, NDA templates, service descriptions. The agent cites its sources so the salesperson can verify before sending. No hallucinated facts.
Fast drafts
Response speed correlates strongly with B2B conversion. The draft lands in your inbox or CRM before the prospect closes their browser tab — even at 11 pm on a Friday.
Data handling and compliance
We use business-grade APIs that don’t train models on your data. An NDA can be signed before access, and every action the agent takes is logged.
Want to scope an email agent for your team?
The first working phase is usually planned for 6–10 weeks. Start with a 30–45 minute process review — we confirm fit, scope, and price before any commitment.