- How much does an AI chatbot cost?
- A simple website chatbot with FAQ and lead capture starts at €500. A RAG chatbot (grounded on your documents) costs €1,200–2,500. A more complex bot with CRM integration, multi-language support, and knowledge-base sync costs €2,500–5,000. LLM API costs add roughly €30–200/month depending on traffic.
- Can the chatbot answer based on our documents?
- Yes. With a RAG (Retrieval-Augmented Generation) architecture, the chatbot searches your documents (PDF, Word, Notion, SharePoint, Google Drive) and cites the source. Useful for FAQ, service descriptions, internal knowledge bases, and technical documentation.
- Can it connect to a CRM?
- Yes. We integrate with Pipedrive, HubSpot, Salesforce, Zoho, and other API-enabled CRMs. The chatbot can create a contact, open a deal, attach the conversation history, and assign a sales rep based on your rules.
- Can it collect customer contact details?
- Yes — it is one of the most common use cases. In a natural conversation (not a static form), the chatbot listens to the customer need, qualifies it, asks for contact details, and passes the lead to the team with full context.
- When should the chatbot hand off to a human?
- We configure clear handoff rules: when the question goes beyond the knowledge base, when the customer asks for a human, when the request involves a complaint or payment, or when several errors happen in a row. The team receives the full conversation history — no starting from scratch.
- Can it work in Lithuanian and English?
- Yes. Modern LLMs (OpenAI GPT-4, Anthropic Claude) handle Lithuanian and English well. We can configure automatic language detection — the customer writes in Lithuanian and gets a Lithuanian reply; writes in English and gets an English reply.
- How long does it take to launch?
- A simple FAQ chatbot: 5–10 business days. A RAG chatbot grounded on your documents: 2–3 weeks. A full system with CRM integration and multi-channel support: 3–6 weeks. We always start with an MVP — ship a working version before the full one.